At MowerGrid, customer satisfaction is our priority.
Returns
Products may be returned within 30 days of delivery if they are unused, in original condition, and include all original packaging.
Non-Returnable Items
The following items cannot be returned:
• Used products
• Damaged products caused by misuse
• Special order items
•Items clearly marked as final sale
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
Contact Us
For return requests or refund questions, please contact us at support@mowergrid.com.
Last Updated: June 2026